The Colorado Association of REALTORS® has partnered with QSC- Quality Service Certification® program to help consumers make better, more informed decisions when choosing a real estate professional. There will be two classes held one at the Denver Board of REALTORS® and the North Metro Denver REALTOR® Association on April 20th and 21st respectively.

About QSC:  

Provides independently validated service results, data and unfiltered customer comments to consumers at an independent website, www.QualityService.org. To ensure the integrity of the process, every closed transaction is surveyed and only consumers who participate in a closed transaction participate in the survey process.

“Our goal is to offer each of our 23,000 licensed real estate professionals access to an optional suite of resources to enhance service delivery skills and to help bring greater assurance of consistent, reliable and accountable service to their real estate clients,'' said Robert E. Golden, chief executive officer, Colorado Association of Realtors®.  

 

The Quality Service Certification program brings a standard of service, an organized service delivery process, the offer of a written service guarantee, an independent quality measurement and customer feedback system and higher accountability that results in more consistent service and an improved value proposition for consumers.

“In today’s business environment, real estate professionals want access to the best tools, resources and technology to help them deliver their very best service. Consumers want to make better, more informed decisions when researching and selecting a real estate professional to represent them.  QSC offers resources and technology to meet the needs of consumers and real estate professionals, alike,” said Larry McGee, chairman of the CAR Professional Development task force.

With 23,000 members, the Colorado Association of REALTORS® is a leading force in the real estate industry, advocating consumer interests and fostering the highest standards of professionalism.

Quality Service Certification, Inc. with headquarters in San Juan Capistrano, Calif. is the premier resource for training, systems, technology and performance assessment in the real estate brokerage and mortgage origination industries.