Scam Alert: Zoom Link Scam Targeting Colorado REALTORS®

Protect Your Business. Protect Your Clients.

The Colorado Association of REALTORS® has verified that REALTORS® working in Colorado have been impacted by a sophisticated “Zoom link” scam targeting real estate professionals. Cybercriminals are using increasingly advanced tactics to access sensitive business and client information. Your vigilance is critical.

How the “Zoom Link” Scam Works

In most cases, someone posing as a prospective buyer contacts you about one of your active listings. The conversation feels legitimate. They ask questions and show real interest.

Then they say:
“Can you jump on a Zoom call?”

The scammer sends what appears to be a normal Zoom meeting invitation. However, when you click the link, one of the following may occur:

• Malware is silently installed on your computer or mobile device, giving criminals access to passwords, files, email, and client data.
• A fake “Zoom update” prompt appears, urging you to download a file that contains malicious software.
• In some cases in other states, scammers have attempted to capture video footage for potential deepfake impersonation in future fraud schemes.

Red Flags to Watch For

Be cautious if:

• A new contact immediately pushes for a video meeting.
• They send you a meeting link instead of asking you to create one.
• They refuse a phone call or in-person meeting.
• They do not answer questions you may have about their identity.
• The buyer claims to be out of state or traveling.
• There is urgency or pressure to meet quickly.
• You’re prompted to “update” software unexpectedly after clicking a link.

Most Important Rule:

Never click Zoom or other video conference links sent by unknown or unverified contacts.

If You Need to Meet Virtually:

• Always create and send the meeting link yourself.
• Use your official, verified Zoom, Teams, or Google Meet account.
• Ensure your software is updated directly from the official provider — never through pop-up prompts.

Before Any Virtual Meeting:

• Independently verify the person’s identity.
• Cross-check property ownership through public records.
• Request a phone call before agreeing to video.
• Trust your instincts — if something feels off, pause.

If You Suspect a Scam

• Do not click any links or download files.
• Immediately notify your broker and IT provider.
• Document all communications.
• Report the incident to local law enforcement.
• File a complaint with the FBI’s Internet Crime Complaint Center at IC3.gov.
• Alert colleagues who may also be targeted.

If You Are a Victim of This Scam

Should you become victim to one of these malware scams, file a complaint with the FBI’s Internet Crime Complaint Center (IC3) for federal action, and the Federal Trade Commission (FTC) for consumer protection and broader tracking, then contact your local police and financial institutions if money or data was compromised.

Why This Matters

REALTORS® are high-value targets. Scammers use MLS listings, public records, and social media to appear credible. Just because someone knows details about your listing does not mean they are legitimate.

One compromised device can expose:

• Client financial information
• Wire instructions
• Contracts and transaction documents
• Brokerage systems
• Your professional reputation

The Colorado Association of REALTORS® is committed to protecting members and will continue to share updates as they evolve.